Privacy Policy

This Privacy Policy explains how 1004 Solutions (Pvt) Ltd (“1004 Solutions,” “we,” “us”) collects, uses, and protects your information when you visit 1004solutions.com or contact us. By using our website, you agree to this policy.

Information we collect

Information you give us

When you email us, message us on WhatsApp, or otherwise reach out, we collect the details you choose to share — typically your name, email address, phone number, and the contents of your message.

Information collected automatically

Like most websites, we may collect basic technical information such as pages visited, browser and device type, and approximate location, through cookies or analytics tools. This helps us understand how the site is used and improve it.

How we use your information

• To respond to your enquiries and provide our services.
• To operate, maintain, and improve our website.
• To communicate with you about your project or request.
• To keep our website and users secure.

Cookies

Cookies are small files stored on your device. We use essential cookies to make the site work and may use analytics cookies to understand usage. You can disable cookies in your browser settings, though some features may not work as intended.

Third-party services

We rely on trusted third parties to run our business — for example, our hosting provider, analytics tools, and embedded content such as images and messaging links. These providers process data on our behalf or under their own privacy policies. Our website may also link to external sites (including projects we've built); we are not responsible for their privacy practices.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate the website and deliver our services, or where required by law.

Data retention

We keep the information you send us only as long as necessary to respond to you, deliver our services, and meet legal obligations.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below.

Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our website is not directed to children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above reflects the latest version.

Contact us

1004 Solutions (Pvt) Ltd, Sri Lanka
Email: hello@1004solutions.com
WhatsApp: +94 78 828 8881

This policy is provided as a general starting point and is not legal advice. We recommend having it reviewed by a qualified legal professional for your jurisdiction.